Instructions about inserting the license key won't help if the license file is incorrect, that is what has to be resolved. @ daisy519 and og_77 Did you not get an email with a link to download the license file (license.avastlic)? Try the suggested renaming the license.dat file as scythe944 suggested. If you didn't have a link to download the license.avastlic file and the rename suggestion doesn't work - contact sales (at) avast (dot) come. Give them details of the Date of purchase, Where purchased and the email address used for the transaction. If you have any invoice information, order number, etc.

Download Avast Free/Pro Antivirus/Internet Security/Premier from official site, and install it as trial Download and double-click the license file (.avastlic ) to import (give it seconds to minutes for initialization), until you can see the “ Valid until: ” field has a date value, click ‘ Activate ‘ button.

That may help them track it down. Tried renaming the file. Even the download in the profile is a.dat not.avastic have uninstalled and reinstalled twice the response this morning from the support team was links to download and links to documentation! Already burned 4 hours on that. Was hoping for more.

I have turned of the windows 7 firewall and tried to activate the installed version but although it will connect to avast when updating (although tells me not activated) it won't connect when trying to activate. Says please make sure I am connected to the internet. SO part of the app recognizes that I am connect but not the activation. Starting to regret buying the license.

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ANY HELP would be greatly appreciated. Well, just do this simple test. Take an image file, such as a jpg. Rename it to.dat.

Then, rename it back to.jpg and try to open it. It should work just fine. The problem is when you try to rename a file, open it up and change something.

Once saved, it's screwed. If you don't touch anything but the extension, it shouldn't do any harm. I've done this with exe's as well, since Outlook and most internet providers will prevent exe's and other files from being sent in emails. If I had to get a small exe over to someone quickly, I'd just rename it to._xe or something like that and send it with instructions to the recipient to change it back to an.exe before trying to run it.

Always worked in the past.